Conditions of contract

Unless otherwise agreed in writing, the current version of the Terms and conditions of the ÖHV (Austrian Hoteliers Association) apply.

Cancellation policy

The regulations of the Austrian Hotel Contract Conditions apply to cancellations, late arrivals and early departures. Cancellations up to 6 weeks prior to arrival date free of charge, from 6 to 4 weeks prior to arrival date we charge 70% of the travel price, from 4 weeks prior to arrival date 90%. For late arrivals or early departures we charge 100 % of the booking price should the room remain unbooked.

A booking via email is considered a fix reservation. Cancellations are valid in writing only - deposits will be retained as a cancellation fee.

Our partner

We recommend Travel cancellation insurance from Europäische Reiseversicherung and look forward to your arrival.